Subscription FAQ

Do you sell or share my private information?

No we don’t, nor will we ever.

Do I have to use Paypal to subscribe?

For monthly billing, yes, you do. But if you’d like to purchase a year’s subscription, you can bypass Paypal and pay with your own credit card. Or, you can send us a check.

What is Paypal?

Paypal is a secure online payment processor used by over 56 million people worldwide to send and receive money electronically. You can use it to and from dozens of countries in multiple currencies. If you’ve ever used, you’ve probably used Paypal. A Paypal account is a “money crossroads,” as Maya called it, or an “online money clearinghouse” as Susan puts it. It gives you enormous flexibility in making and receiving instant online payments.

Is setting up a Paypal account a hassle? Does it cost anything?

A Paypal account is free, secure, and takes only a moment to set up. You can find out more at the Paypal web site.

Do I need a Paypal account to subscribe to Daykeeper?

Only if you’ve chosen an Ongoing Monthly Premium Subscription.

Does having a Paypal account with an Ongoing Monthly Premium Subscription offer any advantages?

Yes, it offers two primary advantages.

  • You can pay for your subscription by secure withdrawal directly from your bank account, rather than using a credit card.
  • You can use your Paypal account to instantly change payment options—use another bank account/credit card, or update your credit card numbers, at any time you wish.

Is my information secure?

Yes, Paypal uses military-grade encryption. The only way your information will ever become accessible is if you give someone else your password.

Will I be deluged with spam from Paypal?

No, Paypal has almost licked this problem. However, you rarely may get spam that purports to be from Paypal, but is really from someone who is “phishing” for your personal information and wants to trick you into giving it over voluntarily. These messages are easy to spot if you’ve been alerted to their existence.

To keep your information secure, always take these simple precautions:

  • Never follow an email link asking for your account information (especially if it mentions account “problems”).
  • Be aware that emails from Paypal will always begin with a personalized salutation to <Your First Name><Your Last Name>.
  • Know that when Paypal emails you a URL (link), when you click on it, it will always begin:…

If the URL in the email, and the URL you end up at after you’ve clicked, are different, this alone may signal a bogus email.

Being aware of these simple precautions will keep your personal information safe.

Do I need to go to the Paypal web site and then come back to Daykeeper to subscribe?

No, you will automatically be asked if you want to open a Paypal account as part of the subscription process.

Sounds good, but I still have questions!

Get all the details on Paypal from the web site, or email specific Daykeeper-related questions to Be sure to put the word “Daykeeper” in the subject line of your email.